Domestic, Family and Sexual Violence Support

Support for Customers Experiencing Domestic or Family Violence

At Gigacomm, we understand that access to your phone and internet service can be especially important if you’re in a difficult or unsafe situation at home.

If you or someone you know is experiencing domestic, family, or sexual violence and needs help with your Gigacomm service, please contact our customer service team:

Phone: 1300 004 442

Email: info@gigacomm.net.au

Let us know if you need support. Our Domestic, Family and Sexual Violence Support Statement provides information on how we can assist if you or someone you know is affected by domestic or family violence. We will handle your enquiry with sensitivity and care, and we will not require you to involve anyone else you don’t want to. For more information on financial hardship assistance, please refer to our Financial Hardship Policy or call us on 1300 004 442.

For immediate danger, always call 000.

These organisations may also be able to help you:

National Support Services

1800 RESPECT

1800 737 732

24/7 counselling and support

1800 ElderHelp

1800 353 374

Support for older Australians experiencing abuse | Mon–Fri during business hours, varies by state and territory

1800 FULL STOP

1800 385 578

24/7 counselling and support

Lifeline

13 11 14

24/7 crisis support

National Debt Helpline

1800 007 007

Free financial counselling | Mon-Fri, 9:30am to 4:30pm

National Disability Abuse and Neglect Hotline

1800 880 052

Support for people with disability experiencing abuse or neglect | Mon-Fri, 9am to 7pm AEST/AEDT

Sexual Assault Helpline

1800 010 120

Everyday, 7:30am to 11:30pm

Women's Services

National Women's Safety App

Available for download at www.imsafe.app

Women's Domestic Violence Court Advocacy Program

1800 656 463

24/7 support for women in NSW

DVConnect Womensline

1800 811 811

24/7 support

Men's Services

MensLine Australia

1300 78 99 78

24/7 support for men

DVConnect Mensline

1800 600 636

24/7 support

LGBTQI+ Support

QLife

1800 184 527

Daily LGBTQI+ Support | Everyday 3pm–9pm local time

Rainbow Sexual, Domestic and Family Violence Helpline

1800 497 212

Support for LGBTQI+ people affected by domestic, family and sexual violence

Culturally Specific Support

InTouch Multicultural Centre Against Family Violence

1800 755 988

Culturally Specific Support in VIC | Mon-Fri, 9am to 5pm

Aboriginal Family Violence Prevention Legal Service

Contact your local service