Switch risk-free with our GigaComm Guarantee

We don’t have to tell you how important the internet is to you and every other Australian these days – whether you’re working, learning, gaming, streaming or catching up with your nearest and dearest (wherever they are).

But here’s a fact – we’ve all become used to internet services that are just “ok” because we think that’s all there is, it’s too hard to change, or we just don’t want to get stuck listening to hold music.

Which is why we created the GigaComm Guarantee.

We're so confident you'll love us, we offer a money-back guarantee.

GigaComm is completely independent from the NBN. So unlike the on-again, off-again speeds you’re probably experiencing now, GigaComm delivers ultra-fast internet – consistently and reliably. So our GigaComm Guarantee is simple:


Choose your plan

Decide on which one of our high speed plans suits your needs.


Put us to the test

Stream, game, video chat (run a speed test) – you do you and see for yourself.


Love us or leave us

If during that month you decide our service isn’t for you, get in touch with a member of our support team.


Your money back

We’ll then organise a full refund of any GigaComm charges incurred up to that date.

Time to make the switch

Here’s a quick reminder of why it’s time to say yes to an unbelievably better kind of internet.


Ultra-fast speeds

More than 10x the Australian download average – to all areas of your apartment.


Consistent and reliable

This means what currently takes minutes will soon take seconds, even during peak times and with multiple users at home.


Fast download and upload speeds

It’s not all about our download speeds, you get fast uploads too (along with our boosted option on all plans).


A different choice

Our network uses the latest technology and is completely independent from the NBN – this is the real GigaComm difference.


100% Australian support team

And because we’ve designed, own and manage our network, everyone in our 100% Australian-based support team has the knowledge and the support to fix any problem that might happen.


Quick response customer support

So when you call (or email, or online chat) you’ll quickly reach someone who can actually help you.

In fact, they’re the same people who’d love to talk to you today about making the switch. Get in touch at info@gigacomm.net.au, call 1300 004 442, or click the little chat icon in the right hand corner of this page. Our residential team is available from 8.30am-6.00pm Monday to Friday (AEST).
Check out our Residential Plans

What our customers say

Very lucky to have access to great non-NBN solutions.



The speed is awesome, and more than that, it's consistent.



Fastest internet speeds I have ever had the pleasure of using.



In a co-working space fast, secure internet, is fundamental to our community members being able to do business. GigaComm delivers us consistent, super-fast speeds so there's no fighting for bandwidth or unreliable service at peak periods. That makes it great for our members and removes the frustrations for us. I'd highly recommend making the switch.

Rod Janover

Co-Founder, Engine House Co-Working